Protect customer information from every angle

Built on national cryptography algorithms and IoT technologies, xidean creates an active defense system across cloud, management, and device layers while supporting Grade III security protection and ISO27001 compliance.

xidean Security Protection Matrix

We build security into every layer of the product, making each link trustworthy from the infrastructure foundation to the top-level interaction experience.

Infrastructure Security:
a solid physical foundation for cloud data

Military-grade safeguards help isolate and protect core data physically.

  • Carrier-grade data-center standards with compliant physical environments
  • Biometric, password, and approval-based multi-layer door access
  • 24-hour video monitoring and infrared alarms
  • Dual UPS, gas fire suppression, and precision cooling against power, fire, and environment risks

Encrypted Communication Links:
end-to-end protection for data in motion

Encrypted transmission keeps the full business link trustworthy and protected.

  • Full-link encryption reduces interception risk during transmission
  • Multi-factor verification for device, platform, and user identities
  • Signed key instructions help prevent tampering
  • Abnormal access is identified in real time and triggers security policies

Business Continuity:
multiple backups for uninterrupted service

Active-active redundancy and real-time backup help keep SaaS data intact and services continuous.

  • Local real-time backup plus remote multi-active redundancy
  • Second-level synchronization of core data across city-level backup nodes
  • Tenant-level disaster recovery workflows for multi-tenant needs
  • Monthly full-process drills to keep recovery plans executable

Identity Authentication:
fine-grained control for secure access

Lifecycle-based access governance builds a strong barrier around system entry.

  • Hierarchical control across organization, role, and data permissions
  • Secondary confirmation for sensitive operations with full traceability
  • Automatic alerts for abnormal logins and high-risk behavior
  • Support for group, multi-branch, and multi-tenant management

Device Service Continuity:
stable operations with continuous support

High-availability architecture and round-the-clock operations keep services running smoothly.

  • Real-time monitoring of device online status, faults, and consumables
  • Remote configuration and policy distribution improve maintenance efficiency
  • Automatic notifications shorten response time for abnormal states
  • Full service records help with review and optimization

Storage Security:
classified protection for compliant storage

Encrypted storage and tenant isolation reduce leakage risks and keep storage compliant.

  • Sensitive data is stored by category and security level
  • Access strategies are controlled dynamically by role and scenario
  • Logs, images, and approval records are archived completely
  • Prepared for security audits and compliance inspections

Compliance Audit Traceability:
standardized operations across the full process

Every stage of operation is governed and traceable for compliance review.

  • Full-process records for every important node
  • Seal records, contract images, and approval opinions are stored together
  • Search by organization, person, time, and matter across dimensions
  • Help audit, legal, and management teams identify risks quickly

Authoritative Certification:
recognized expertise in security

Industry-recognized certifications and experienced specialists reinforce long-term trust.

  • ISO27001 information security management certification
  • Grade III information system security protection assessment
  • Extensive experience across the core information-security team
  • Double recognition from customers and industry organizations
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